Overview
Amperity, a leading AI-powered Customer Data Platform (CDP), supports global brands in unifying and activating customer data. As the company expanded into new markets, its vendor ecosystem grew quickly - bringing increased privacy, security, and compliance requirements across dozens of SaaS and service providers.
The Challenge:
Manual, Disconnected Processes Slowed Reviews and Limited Visibility
Before MineOS, Amperity’s vendor risk and privacy compliance processes were slow and cumbersome. Vendor onboarding relied on manual workflows and scattered communication, renewals and risk re-assessments were delayed, and teams lacked a clear view of vendor compliance.
Key pain points included:
- Lengthy vendor review cycles slowing onboarding and renewals
- No standardized cyber posture rating for SaaS or service providers
- Limited visibility for privacy, security, legal, and procurement teams
These issues made it hard to scale vendor integrations efficiently and demonstrate strong third-party risk management to customers and auditors.
Why Amperity Chose MineOS
After evaluating privacy solutions, Amperity chose MineOS for:
- End-to-end workflows: from vendor intake, risk assessment, and risk scoring to contract/DSA tracking, renewal reminders, and continuous monitoring
- Centralized dashboard & real-time visibility: enabling privacy, security, legal, and procurement teams to view vendor risk across the organization and make faster, better-informed decisions
- Configurability and global readiness: region-specific privacy and regulatory controls, vendor categories, and audit-trail documentation
- Integration friendliness: seamless connection with Amperity’s compliance, legal, and procurement toolchain
Solution + Implementation:
Modernizing the Entire Vendor Risk Lifecycle Through Automation and Integration
After selecting MineOS, Amperity implemented a fully streamlined third-party risk workflow that replaced fragmented, manual steps with a unified, always-up-to-date vendor risk framework. The MineOS TPRM module centralized all vendor information, assessments, monitoring, and review history, giving teams a complete and accurate picture of vendor posture throughout the lifecycle.
Implementation involved:
- Assessment & Data Import: MineOS ingested Amperity’s existing vendor list, contracts, RoPA entries, and prior risk evaluations
- Vendor Discovery: Integrations and SSO logs uncovered untracked apps and shadow SaaS
- Unified Third-Party Risk Profiles: Each vendor was enriched with security data, certifications, processing details, and geo-specific requirements
- Workflows & Notifications: Questionnaires, renewal reminders, risk scoring, and escalation rules were set up in under two weeks
- RoPA + Vendor Connect: Vendor processing operations were synced with Amperity’s data inventory, creating an accurate, up-to-date RoPA
- Audit-Ready Evidence Library: Documents, risk reports, and review history were centralized, dramatically reducing audit preparation time
MineOS Intelligence also enriched vendor profiles with automated context, reducing manual analysis load.
“MineOS transformed our vendor risk management into a real-time, unified dashboard of third-party risk. Now we onboard vendors faster, monitor compliance continuously, and demonstrate to customers and regulators that our vendor ecosystem is continuously and well-governed.”
Michael Corazzini
Senior Procurement Manager II
The Results:
A Faster, More Efficient, and Fully Unified Vendor Risk Operation
With MineOS’s TPRM module, Amperity achieved significant improvements:
- 70% faster onboarding & assessments (10 business days → ~3)
- 30% faster renewals and reassessments, enabling proactive reviews before expiry
- Improved audit readiness: Vendor-risk compliance can now be demonstrated instantly to enterprise customers and regulators
- Better cross-team collaboration: Privacy, legal, procurement, and security teams operate from a shared, unified view
- Scalability: As Amperity expanded into new jurisdictions, MineOS workflows scaled without increasing headcount.
Conclusion
By partnering with MineOS, Amperity transformed its third-party risk program into a unified, continuously monitored, and highly efficient operation. The team now manages vendor onboarding, renewals, and compliance with far greater speed and confidence. As Amperity scales globally, MineOS ensures consistent, audit-ready governance without increasing operational burden.
